Digital Learning Enablement Assistant Director
Northwestern Mutual - Milwaukee, WI
Hiring: Digital Learning Enablement Assistant Director Company: Northwestern Mutual Location: Milwaukee, WI Job Posted Time: 2026-09-10 13:16:47 Target Skills & Keywords : Change Management, Content Strategy, Program Management, Zoom About the job Experience: •10+ years of progressive experience in the learning and development field, with proven track record in leveraging learning technology to drive business results. Required Skills: •Lead, coach, and develop a small learning technology team responsible for platform operations including configuration, administration, reporting, and support for learners, field leaders, and business partners. •Act as the learning business lead responsible for the implementation, ongoing operations, and evolution of the field-facing learning platform. •Execute the learning technology roadmap in alignment and collaboration with partners in Field Talent, Digital Product, and the broader Field Function organization. •Identify, assess, and apply AI-enabled capabilities to enhance the learner and leader experience, enable learning in the flow of work, and drive operational efficiency. •Ensure learning platforms and processes support regulatory, compliance, product qualification, field enablement, and reporting requirements with appropriate controls, documentation, and governance. •Lead or support Field Function initiatives with learning technology implications across learning, business, digital product, vendor, and field stakeholder teams. •Consult with learning and development program owners on technology solutions that meet the program requirements, including learner and leader experience, program administration, and reporting. •Lead ongoing assessment and improvement to the learning platform operating model, including intake, governance, documentation, service processes and standards, and business partner enablement. Qualifications: •Consulting – Connects with stakeholders to understand and gain specific information to help resolve customer problems in a given domain. Communicates effectively intent to customers, solicits customer requirements, utilizes domain knowledge and collaborates with the right stakeholders. •Cross Functional Partnering & Planning - Facilitates collaboration, communication, coordination, and planning with individuals and teams from different functions within the organization, and who have different areas of expertise, to achieve common goals. •Learning Experience Design – Builds human-centric experiences that help learners fulfill desired learning outcomes. Defines current and future learning & development needs and design learning programs to address gaps. Demonstrates working knowledge of creating instructional strategies and training programs. •Process Improvement – Assesses the current processes and impact to analyze, design, and manage potential improvement areas for more efficient, effective workflow. •Program Management – Oversees and is responsible for the realization of larger workstream goals and manages activities that span across the program. Understands technical aspects of the program, defines scope, develops schedules, and manages resourcing, risks, and dependencies to deliver successful outcomes. •Strategic Thinking – Uses critical thinking and knowledge of business demand to plan, design, prioritize and execute high impact initiatives and programs. •Technical & Digital Acumen - Leverages knowledge and approaches of digital products and technologies to solve problems, complete tasks and accomplish goals. Demonstrates effective adaptability to new and emerging technologies. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!