Digital Experience Specialist
Unity Environmental University - New Gloucester, ME
Hiring: Digital Experience Specialist Company: Unity Environmental University Location: New Gloucester, ME Job Posted Time: 2026-09-03 14:17:52 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Quality Assurance, Salesforce About the job Required Skills: •Lead and oversee the ongoing maintenance and operational integrity of Unity Environmental University's student-facing AI and digital portal infrastructure. •Every employee is responsible for upholding high ethical standards, demonstrating sound judgment, and maintaining an ownership mindset when it comes to their role and results. •While Unity equips employees with advanced systems and AI-enhanced tools, the responsibility for quality, precision, and correctness rests with the individual. Qualifications: •To be successful in this position you must be able to execute each of the position specific responsibilities while meeting the position expectations. •Additionally, the position specific education, skills and competencies listed below are representative of the knowledge, skill, and/or ability needed. Reasonable accommodations may be made upon approval by the supervisor and Human Resources, to enable individuals with disabilities to perform the essential functions. •Demonstrated ability to perform quality assurance, content maintenance, and accuracy audits consistently and with strong attention to detail. •Operational familiarity with CRM platforms, Salesforce preferred, and comfort working within structured digital systems and workflows. •Solid functional working knowledge of AI concepts and tools, including conversational AI or chatbot platforms. •Strong organizational skills with the ability to manage recurring maintenance tasks, track issues, and follow through on resolution. •Effective written communication skills, with the ability to maintain clear documentation and process records. •Valid Maine Driver's License with a good driving record. •Bachelor's degree in information systems, data analytics, communications, education, or a related field. •Operational familiarity with AI agent configuration, prompt management, or knowledge base authoring. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!