Hiring: Digital Experience Lead Company: Blue Cross Blue Shield Association Location: Washington, DC Job Posted Time: 2026-09-16 11:52:17 Target Skills & Keywords : Accessibility, Agile, Project Management, Risk Management, SAFe, User Experience About the job Experience: •Required 7+ Years digital program or project management, with proven success managing complex initiatives •The Digital Experience Lead leads the planning and execution of strategic digital initiatives that support organizational goals and enhance the user experience. •This role partners across business and technology teams to translate strategic priorities into actionable plans, align stakeholders, and drive the delivery of digital solutions that meet business and customer needs. •The position oversees governance processes, manages vendor partnerships, and promotes collaboration across teams to ensure effective and efficient delivery. •With a focus on quality, usability, accessibility, and compliance, the Digital Experience Lead helps advance digital capabilities while identifying opportunities for innovation and continuous improvement. Required Skills: •Lead and oversee shaping and delivering user-centered digital experiences that advance organizational priorities, support seamless member experiences, and drive business outcomes. Qualifications: •Required BS ; or equivalent experience •Understanding of agile development methodologies •Project management and leadership skills •Relationship development across various levels of staff •Strong communication, writing, and presentation skills •Strong organizational and multi-tasking abilities •Demonstrated capacity to motivate others to work together as part of a team •Demonstrated capacity to negotiate solutions to problems independently •Strategic thinking and problem-solving capabilities •Expertise in governance, risk management, and performance reporting Compensation: •This job is also eligible for annual bonus incentive pay Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!