Hiring: Development Support Engineer Company: CloudBees Location: Denver, CO Job Posted Time: 2026-09-10 10:33:34 Employment Type: Full-time / Hybrid Target Skills & Keywords : Docker, Git, GitHub, Java, Jenkins, Kubernetes, Linux, REST, SSL, Scrum, Shell, Slack About the job Experience: •5 years and above. •Minimum 5 years and above. Required Skills: •Development Support Engineer •Hybrid - Denver, CO (3 days on-site per week) •CloudBees helps organizations build, run, and govern software factories, giving enterprises the confidence to ship software better, faster, and safer. •Writing code is no longer the bottleneck. Governing what reaches production and validating its impact is. As enterprises adopt agentic coding, software is created faster than most teams can review, secure, and validate. Without consistent governance, organizations risk shipping code they cannot explain, audit, or trust. •Answer customer questions about product usage and best practices. •Diagnose complex technical issues and provide solutions or workarounds. •Connect with customers through a ticketing system, with phone support sometimes required for complex or urgent issues. •Collaborate frequently with members of the Support and Engineering teams. Qualifications: •Good working knowledge of popular DevOps tools and services such as: Jenkins, Docker, Artifactory/Nexus, Kubernetes, git & GitHub. •Basic Linux system administration knowledge. •Good communication skills (English language fluency required). •The ability to work independently. •The ability to build knowledge of new technologies easily. •A sense of empathy with our customers. •Year of experience - minimum 5 years and above. •As previously mentioned, members of our team have a variety of past work experience, and each brings a different mix of skills to our team. The following are some examples of these skills, but by no means do we expect candidates to have all of them. If any of these fits with your experience, we would love to hear from you! •System administration knowledge, especially Linux, storage, and/or networking. •Knowledge of common enterprise environments & technologies such as LDAP & databases. Compensation: •$80,000 - $100,000 / year •Outside of base compensation, CloudBees also offers stock options and variable bonuses Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!