Hiring: Developer Support Associate (New Grad) Company: Okta Location: Chicago, IL Job Posted Time: 2026-09-15 11:56:08 Employment Type: Hybrid Target Skills & Keywords : Encryption, JavaScript, Okta, SaaS About the job Experience: •Supporting Your Well-Being •Developing Talent and Fostering Connection + Community •We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Required Skills: •As a Developer Support Associate you will work closely with our customers to provide operative support, operational maintenance, and support services. This is an entry level position within the global Support Team with huge potential for growth into Developer Support Engineer, or other roles across Okta. •This role is geared for New Graduates, graduating between December 2025 and August 2026. Applicants must reside in Chicago. •Support and maintain customers who have implemented the Customer Identity Cloud SaaS solution, resolving some technical, and all non-technical customer issues in a timely fashion and in line with Okta’s SLA. •Build and maintain excellent relationships with clients and achieve the highest level of customer satisfaction. •Work as part of our extended support team in a collaborative atmosphere, doing whatever it takes to exceed customer expectations. •Partner cross-functionally with other departments in the company to achieve customer satisfaction. •Demonstrated capacity to quickly context-switch between multiple complex work streams. •Instinctive ability to subdivide problems into basic components in order to efficiently pinpoint the root cause of issues. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!