Hiring: Desktop/Systems Support Specialist Company: BravoTECH Location: Grapevine, TX Job Posted Time: 2026-09-11 12:17:23 Target Skills & Keywords : VPN About the job Experience: •4+ years of Help Desk, Desktop Support, or IT Support experience. Required Skills: •Provide Tier 1/2 support for Windows devices, mobile devices, printers, AV, software, and connectivity. •Manage tickets, troubleshoot issues, communicate with users, and follow through to resolution. •Support Windows endpoint deployment, imaging, patching, and device management. •Assist with Microsoft 365, Active Directory/Entra ID, user accounts, permissions, and MFA. •Troubleshoot basic networking, VPN, wireless, and site connectivity issues. •Support onboarding/offboarding, IT asset management, documentation, and process improvement. Qualifications: •2-4+ years of Help Desk, Desktop Support, or IT Support experience. •Strong Windows troubleshooting and customer service skills. •Strong communication, judgment, ownership, and follow-through. Compensation: •$65,000 - $75,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!