Hiring: Desktop Support / User Support Technician Company: University at Buffalo Location: Buffalo, NY Job Posted Time: 2026-09-16 13:21:48 Employment Type: Full-time / Remote About the job Required Skills: •Lead and oversee issue determination, problem/incident and resolution ticket recording, problem escalation as needed, and provides direct operational services and assistance to all user departments. •Lead and oversee downtime communication and coordination. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!