Hiring: Desktop Support Technician Company: Compucom Staffing Location: Norton Shores, MI Job Posted Time: 2026-09-16 22:27:17 Employment Type: On-site Target Skills & Keywords : PowerShell, ServiceNow About the job Experience: •3+ years of experience supporting PC Hardware and software Required Skills: •Be able to account for work using visual task board, ServiceNow Ticket System, and during regular team stand up meetings •Repair, test, image, and clean PC's, laptop, monitors, printers, and other related hardware •Maintain, analyze, and troubleshoot software and computer peripherals •Demonstrated capacity to setup, configure, and add all hardware •Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes •Ensure that all tickets requiring follow up work and / or calls receive appropriate attention •Assist with installations, configurations, upgrades, patch, and other maintenance activities of server equipment •Perform backup, recovery, and security procedures both planned or during emergency Qualifications: •Minimum 1 to 3+ years of experience supporting PC Hardware and software •Must possess solid desktop fundamentals with experience in PowerShell, Intune, and system administration •Working experience or strong understanding of enterprise technologies (Office365, Win10 Professional, imaging, and ticketing systems. Having experience supporting applications related to engineering, manufacturing, and logistics is a plus •Demonstrated capacity to handle multiple projects •Uses a confident, positive attitude to deliver great customer experiences and to be invigorated by constant personal interaction •High energy candidates are desired given fast-paced environment •Comprehensive expertise in diagnosing, troubleshooting, replacing PC / laptop hardware internal components (motherboard, hard drives, RAM, CPU), and understanding of troubleshooting PC software (Windows blue-screen, Outlook, connect network printers) •Get work done independently; availability to work scheduled hours •Demonstrated capacity to work with strong personalities •Trusted to work proactively given limited site IT Leadership Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!