Hiring: Desktop Support Technician Company: Excelitas Technologies Corp. Location: Billerica, MA Job Posted Time: 2026-09-15 12:57:41 Employment Type: On-site Target Skills & Keywords : Azure AD, Microsoft Excel About the job Required Skills: •Provide advanced onsite and desk-side IT support for end users as needed when escalated from the service desk •Support and maintain Windows PCs, laptops, and mobile devices in an enterprise environment •Perform device provisioning, replacements, troubleshooting, and lifecycle management •Support Microsoft Intune operations including device enrollment, compliance monitoring, configuration profiles, and application deployments •Troubleshoot endpoint related issues and partner with senior IT staff on complex incidents •Assist with endpoint security, patching, and standard configuration activities •Document technical procedures, asset changes, and issue resolutions in accordance with IT standards. Qualifications: •Demonstrate hands on experience supporting Windows endpoints in a business environment •Show working knowledge of Microsoft Intune or endpoint management platforms •Exhibit experience supporting users onsite with minimal supervision •Possess a solid understanding of Microsoft 365 applications and Azure AD concepts •Communicate effectively with end users and IT team members •Be willing to travel as required •Must be a US Persons •This position does not have relocation assistance •Be able to lift and move IT equipment as part of onsite support duties. •The salary range for this position is $25.00 to $45.00 Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!