Hiring: Desktop Support Specialist Company: Brooksource Location: Nashville Metropolitan Area Job Posted Time: 2026-09-10 12:17:23 Employment Type: Contract Target Skills & Keywords : ServiceNow About the job Qualifications: •· Exceptional Customer Service Experience (over the phone/face to face) •· Passion and Aptitude to create a career in the Information Technology field •· Ability to take constructive criticism •· Previous experience utilizing ticketing systems (ServiceNow preferred) •· Proficiency with Windows and Mac laptops and desktops •· Familiarity with Active Directory and Microsoft Outlook/Exchange environments. •· Strong written and verbal communication skills- able to relay technical ideas to business audience •· Ability to maintain composure, tact and effectiveness under stressful conditions •· Associates Degree •At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!