Hiring: Desktop Support Manager Company: RIVO Holdings, LLC Location: San Diego, CA Job Posted Time: 2026-09-10 12:25:56 Target Skills & Keywords : Project Management, Windows Server About the job Experience: •5+ years of experience in desktop support within a Microsoft environment •2+ years of supervisory, lead, or management experience Required Skills: •Leadership & Team Management •Lead, mentor, and develop desktop support team members while establishing priorities and managing workflow •Participate in interviewing, hiring, onboarding, and training new desktop support staff •Conduct performance evaluations, coaching conversations, and employee development planning •Serve as an escalation point for technical issues requiring advanced troubleshooting •Manage and maintain company hardware, software and operating systems •Perform hands-on setup and troubleshooting of workstations, laptops, monitors, docking stations, and peripherals •Configure and deploy technology for new hires and office expansions Qualifications: •Strong experience supporting Microsoft 365, Entra ID, Intune, and Windows Server environments •Demonstrated ability to troubleshoot complex technical issues from start to finish •Strong communication, organizational, and project management skills •Demonstrated capacity to balance strategic planning with hands-on technical execution •Bachelor's degree in Information Technology, Computer Science, or a related field preferred •Equivalent combination of education and relevant experience will be considered •Microsoft 365 Certified: Administrator Expert or similar certification preferred Compensation: •$110,000 - $150,000 / year •Recharge and live your best life with company paid holidays and PTO each year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!