Hiring: Desktop Support Engineer Company: Healthcare Outcomes Performance Co. (HOPCo) Location: Phoenix, AZ Job Posted Time: 2026-09-10 12:37:07 Employment Type: Remote Target Skills & Keywords : Microsoft Office About the job Experience: •1 - 2 years of experience in the IT/Desktop Support field. Proficient with all Windows operating systems •Healthcare IT Experience is preferred •Knowledge of Microsoft Office software •Knowledge of how to operate and troubleshoot computer equipment •Knowledge of Telephony systems programming, documentation, and process creation Required Skills: •Install, configure, maintain, and troubleshoot Windows-based computers and various peripheral devices effectively •Install, maintain, and troubleshoot all business applications effectively •Assist in responding to and mitigating security incidents under the guidance of senior team members •Assist with design of desktop application •Assist with design of wireless and network solutions •Create printer mappings for clinical systems •Escalate errors to hardware and software manufacturers as necessary •Manage user errors and requests through the IT/Facilities help desk ticketing system Qualifications: •High school diploma/GED or equivalent working knowledge preferred •HOPCo Mission, Vision, and Values must be read and signed •This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!