Hiring: Desktop Support Engineer Company: Cognizant Location: Malvern, PA Job Posted Time: 2026-09-16 21:29:29 Employment Type: Contract Target Skills & Keywords : DNS, Encryption, Jira, REST, ServiceNow, TCP/IP, User Experience, VPN About the job Experience: •2-5 years of experience in Desktop Support, IT Support, Service Desk, or End User Computing environments. •5 years of experience in Desktop Support, IT Support, Service Desk, or End User Computing environments. Required Skills: •We are seeking a customer-focused and technically skilled Qualifications: •As part of the onboarding and knowledge transfer process, the selected candidate will be required to attend an in-person knowledge transition program at the Radnor, PA office for approximately •. Upon successful completion of the transition period, the associate will continue supporting the role from the Wayne, PA office •. Candidates must be willing and able to accommodate this temporary training requirement as part of the engagement. •In this role, you will •Provide first-level technical support by responding to and resolving desktop hardware, software, and peripheral-related issues through ticketing systems, phone, chat, email, or walk-up support. •Install, configure, maintain, and troubleshoot desktop and laptop systems, operating systems, software applications, printers, and other end-user devices. •Diagnose and resolve hardware failures involving desktops, laptops, monitors, keyboards, docking stations, printers, and related peripherals, coordinating repairs or replacements when necessary. •Troubleshoot software, operating system, connectivity, authentication, and application-related issues to ensure minimal user downtime and business disruption. •Manage user account provisioning, de-provisioning, password resets, and access requests while adhering to organizational security policies and procedures. •Perform device imaging, deployment, configuration, and setup for new hires, as well as asset recovery, data wiping, and equipment decommissioning during offboarding. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!