Hiring: Desktop/Hardware Support Technician Company: Raas Infotek Location: Sunnyvale, CA Job Posted Time: 2026-09-16 15:11:51 Target Skills & Keywords : macOS About the job Experience: •2–4 years of experience in desktop support, hardware support, device deployment, hardware asset management, or related IT operations. •262 Chapman Road, Suite 105A, Newark, DE-19702 Required Skills: •The Hardware Support Technician . L2 is responsible for building, imaging, configuring, and preparing Mac and Windows devices for end users. The role also supports hardware and accessories inventory management, laptop deployment and recovery, and basic hardware asset management activities. •PC and Mac Build & Imaging •Build, image, configure, and provision Windows PCs and Apple Mac devices. •Install required operating systems, applications, drivers, security tools, and updates. •Perform post-build validation to ensure devices are fully functional and deployment-ready. •Prepare devices for new hires, replacements, refreshes, and rehires. •Troubleshoot common imaging and provisioning issues and escalate complex problems when required. •Follow standard build procedures and quality-control checklists. Qualifications: •Relevant technical education, certifications, and hands-on experience are preferred. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!