Deskside Technician II

Stefanini North America and APAC - Madison, WI

Hiring: Deskside Technician II Company: Stefanini North America and APAC Location: Madison, WI Job Posted Time: 2026-09-16 20:10:26 Employment Type: Remote Target Skills & Keywords : Encryption, Microsoft Office, Systems Integration, VPN About the job Experience: •1 years corporate deskside support or equivalent experience Qualifications: •+1 years corporate deskside support or equivalent experience •Willing to embrace innovative tools and technology such as AI and IT health monitoring software to expedite resolution and enhance customer experience. •Demonstrated capacity to maintain composure while handle challenging, dynamic, rapid-response user support •Operational familiarity with using remote desktop support tools •High School Diploma or equivalent •Maintain valid driver's license •Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds •Physical presence at a Stefanini or Client location during shift •Demonstrate high level of professionalism and strong personal interaction skills •Maintain neat and professional work area and appearance in compliance with site policies Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Desktop/laptop tech support (Mac and PC) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!