Hiring: Deskside Support Technician Company: SAIC Location: Washington, DC Job Posted Time: 2026-09-16 12:11:46 Employment Type: Full-time / Remote Target Skills & Keywords : Azure, Azure AD, DNS, ServiceNow, VPN, Zoom About the job Experience: •BS and Minimum 2 years of deskside or enterprise IT support experience, preferably in federal or regulated environments (4 years experience in lieu of degree) •2 years of deskside or enterprise IT support experience, preferably in federal or regulated environments (4 years experience in lieu of degree) •Minimum 2 years of deskside or enterprise IT support experience, preferably in federal or regulated environments (4 years experience in lieu of degree) Required Skills: •Onsite 5 days a week in Wash D.C. •Provide deskside support and troubleshooting for laptops, desktops, mobile devices, printers, peripherals, and workstation equipment. •Install, configure, secure, update, and troubleshoot Windows 11 systems in alignment with federal guidelines. •Support Azure AD identity and access management, including group assignments, MFA, and authentication troubleshooting. •Provision, manage, and support devices through Microsoft Intune, including compliance enforcement, application deployment, and lifecycle management. •Support Office 365 applications including Outlook, Teams, SharePoint, OneDrive, and related productivity tools. •Deliver white-glove technical support to executive committee members, ensuring rapid response, high professionalism, and minimal disruption. •Provide A/V setup, troubleshooting, and support for conference rooms, hybrid meetings, town halls, and executive sessions (Teams, Zoom, advanced A/V equipment). Qualifications: •Demonstrated capacity to obtain and maintain a public trust requiring U.S. Citizenship or Green Card. •Proficiency with Windows 11 administration and diagnosis. •Applied hands-on capability in Azure Active Directory identity and access management. •Solid functional working knowledge of Office 365 applications and basic administrative functions. •Demonstrated capacity to produce accurate and clear documentation, SOPs, and technical guides. •Operational familiarity with networking fundamentals including DNS, DHCP, VPN, and Wi-Fi troubleshooting. •Demonstrated capacity to lift and move IT hardware as required. •Target salary range $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Compensation: •$40,001 - $80,000 / year •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!