Hiring: DeskSide Support Technician Company: eJAmerica Location: Fairburn, GA Job Posted Time: 2026-09-16 22:31:37 Employment Type: Remote Target Skills & Keywords : DNS, ServiceNow, User Experience, VPN About the job Experience: •5 years of hands-on experience in desktop support and end-user computing. •Over 5 years of hands-on experience in desktop support and end-user computing. Required Skills: •Over 5 years of hands-on experience in desktop support and end-user computing. •Skilled in Microsoft Windows OS (Windows 10/11) administration, deployment, and troubleshooting. •Support (Outlook, Teams, OneDrive, SharePoint, Office apps). •Strong experience with endpoint security tools like Defender for Endpoint, CrowdStrike, BitLocker, and secure boot. •End-to-end knowledge of desktop/laptop lifecycle – from build and deployment to maintenance and decommissioning. •Provide support for hardware (PCs, printers, scanners, smartphones) and software issues, including VPN troubleshooting. •Comfortable with remote support tools such as RDP, TeamViewer, AnyDesk, and enterprise solutions. •Capable of documenting solutions and creating user-friendly knowledge base articles. Compensation: •$45,000 - $50,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!