Hiring: Deskside Engineer Company: Corient Location: Columbus, Ohio Metropolitan Area Job Posted Time: 2026-09-15 14:27:25 Employment Type: Remote Target Skills & Keywords : Microsoft Excel, Microsoft Office, Microsoft PowerPoint About the job Experience: •4 years of experience in deskside support with a focus on end-user services. •18 years of age or older. Required Skills: •Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users. •Troubleshoot problem areas promptly and accurately, providing end-user assistance as needed. •Resolve complex issues and collaborate with other teams to identify root causes and solutions. •Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation performance. •Document incidents, problems, requests, and tasks in Corient’s ITSM system. •Escalate critical incidents to management as necessary. •Perform day-to-day operational activities related to inventory, shipping and receiving IT hardware. •Work independently while being a collaborative team member committed to team success. Qualifications: •Associate degree (or equivalent proven industry experience). •3–4 years of experience in deskside support with a focus on end-user services. •Strong problem-solving, analytical and customer service skills. •Knowledge of Microsoft Office applications such as OneDrive, SharePoint, Microsoft Outlook, Teams, Excel, Word and PowerPoint. •Knowledge of networking fundamentals and remote support tools. •Bachelor’s degree. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!