Hiring: Design Program Manager Company: HighLevel Location: United States Job Posted Time: 2026-09-10 11:37:04 Employment Type: Remote Target Skills & Keywords : Content Strategy, Design System, Embedded Systems, Microservices, Program Management, SaaS About the job Experience: •7+ years of experience in design program management, design operations, product operations, technical program management, or a related role supporting product/design/engineering teams. Required Skills: •As Design Program Manager, you will be the operating partner for Product Design. You will help the team mature an inconsistent and unruly design process into a clear, lightweight, repeatable system without slowing down the company's well-established ability to move quickly. •This is not a heavyweight process role. The right person knows how to add just enough structure to improve quality and coordination while preserving urgency, ownership, and momentum. •In your first 90 days, you will have built trust with design leadership and key Product, Engineering, Research, and Data partners; mapped the biggest process breakdowns; and improved at least two core rituals such as weekly status, design reviews, critiques, or launch readiness. •Within six months, Product Design should have a clearer operating rhythm, fewer recurring fire drills, better cross-functional visibility, and more consistent expectations for how work moves from problem definition through design, review, build, and launch. •Within a year, the design org should be able to grow significantly without relying on heroic coordination from design leadership. Teams should move quickly, but with stronger shared standards, healthier decision-making, and fewer avoidable surprises. •Build and run Product Design's core operating cadence, including weekly status, critiques, design reviews, quarterly planning, and decision follow-through. •Create lightweight systems that make priorities, milestones, dependencies, risks, and ownership clear across multiple product areas. •Establish practical engagement models between Design and Product, Engineering, Research, and Data so teams know when and how to work together. Qualifications: •Operational familiarity with AI-enabled workflows for summarizing signals, maintaining operating systems, identifying risks, or making team communication more effective. •HighLevel moves quickly. We value ownership, practical judgment, and people who can improve the system while staying close to the work. This role is for someone who can make a fast-moving design org more mature without making it slower, more bureaucratic, or less ambitious. •Report into HighLevel's centralized program management office within the Office of the CTO, with a dotted-line relationship to the VP of Product Design and day-to-day embedded partnership with the Product Design team. You will work closely with leaders across Product, Engineering, Research, and Data. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!