Hiring: Deployment Operations Specialist (Product Launch) Company: Base Power Company Location: Austin, TX Job Posted Time: 2026-09-15 12:47:34 Target Skills & Keywords : Grafana, Jira, Program Management About the job Experience: •2+ years in technical program management, project coordination, or operations. Required Skills: •Base is looking for a Deployment Operations Specialist (Product Launch) to run the programs that take our newest hardware from pilot into full-scale deployment. You'll own the rollout plan for each new product: what has to be true before it ships wider, who owns each open item, and where the program stands week-to-week. •Own the cross-functional rollout plan for new hardware products, tracking from early pilot to broad public launch and flagging risks/blockers along the way. •Drive new product readiness across the Deployments teams: field operations, training, logistics, warehousing. Chase down open items that slip. •Coordinate pilot builds and installs — scheduling, materials, crew assignments, permitting. Then evolve those processes for deployment at scale. •Run intake for field issues on new and in-pilot hardware, routing issues to the right engineering owner and tracking to resolution. •Write and maintain playbooks, field-facing instructions, and issue logs so lessons from one pilot don't get relearned on the next. •Author weekly program updates for engineering and leadership: what's fixed, what's open, what’s at risk, and how the program is progressing as a whole. Qualifications: •Comfort with technical detail. You can follow an engineering conversation, write up a defect accurately, and ask the right follow-up questions. •Strong documentation habits: schedules, issue logs, and playbooks other people can actually use •Clear written communication — status updates and escalations leadership can act on without a meeting •Organized under pressure, able to track dozens of open items at once as priorities shift •Comfortable with tools like Jira, Grafana, or Retool (or the kind of person who picks them up fast) •A 4-year degree, or equivalent hands-on operations or field experience •Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive. •First Principles Thinking: Question assumptions. Principles > rules. •Operate at Base Pace: Focus on what matters, act quickly, and learn by doing. •Give & Get Feedback: Be direct, be humble, and maintain a growth mindset. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!