Hiring: Department Manager Company: H&M Location: Louisville, KY Job Posted Time: 2026-09-16 12:43:49 About the job Experience: •75 years You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues Required Skills: •Working at H&M means no two days are ever the same, but a typical day will include the following responsibilities* •You are responsible for the total OMNI customer experience in your store, ensuring visual and commercial curation according to global guidelines •Representing yourself and the H&M brand positively during customer interactions •Be aware of and take responsibility of your department's strengths and identifying commercial opportunities and acting on them •Establish & analyze sales and budget goals, creating plans to optimize results •Ensure customer service is provided in all areas of the store and that your team has the ability to work towards actively promoting and selling products to customers •Following up that your team is actively promoting our Customer Loyalty App (Hello Member) & in-store sustainability initiatives •Manage your department in a cost-efficient way Qualifications: •To be a successful and effective Department Manager, you’ll be a strong leader who enjoys taking responsibility for others. •You must be ambitious, an effective communicator, supportive, an analytical solution finder, capable of working with numbers and managing statistics. •You are achievement-oriented, motivated by performance and competition to be truly customer centric. •Why You’ll Love Working at H&M •We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability •We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years •You’ll have access to our Colleague Resource Groups (CRGs) to find community and networking opportunities among colleagues •We are an inclusive company where you’re encouraged to be yourself at work •Have access to a large global talent community, where career growth and aspirations have no limits •We believe in supporting your overall wellbeing and offer comprehensive benefits inclusive of health insurance, wellness and family support programs, company match retirement plan, paid leave programs, and paid time off, including a community day to serve your local community Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!