Hiring: Delivery/Logistics Operations - Mandarin Speaking Company: HungryPanda Ltd 熊猫外卖 Location: New York, NY Job Posted Time: 2026-09-10 14:41:26 About the job Required Skills: •Assist in the recruitment, training, and software guidance of delivery personnel to ensure efficient team operations •Monitor the delivery process, assist in resolving issues faced by drivers, and ensure the successful completion of delivery tasks •Ensure sufficient regional delivery capacity, assist in responding to emergencies, and maintain the stability of delivery services •Maintain effective communication with drivers, promptly convey company policies, delivery requirements, and incentive schemes •Partner cross-functionally with the Marketing and Business Development departments to support the execution of strategies aimed at increasing customer satisfaction •Emergency Handling Support •Assist in handling emergencies to ensure timely resolution of issues •Use backend system data analysis to assist in optimizing delivery strategies and improving team efficiency Qualifications: •Possess good communication and coordination skills, able to effectively communicate with drivers, internal teams, and external partners •. Have strong adaptability, able to quickly respond to emergencies and assist in problem-solving •. Fluent in both Chinese and English, able to communicate effectively in both written and spoken forms •. Able to withstand work pressure, possess a high sense of responsibility and professionalism •. Able to commute to NY office (Brooklyn, Manhattan, Queens) on a rotating basis Compensation: •$45,000 - $60,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!