Hiring: Delivery Director Company: Backbase Location: Atlanta, GA Job Posted Time: 2026-09-10 13:42:32 Target Skills & Keywords : Agile, R About the job Experience: •8+ years experience in Delivery •8+ years) in running implementation projects for complex, mission-critical, and high-traffic web applications on rock-solid architecture Required Skills: •Be part of the Customer Success team and work closely with a Customer Success Manager, Technical Manager, and Operations Manager, to act as the face of Backbase. •As a Delivery Director, you will be responsible for supervising the quality of our delivery with some of the customers within the US Hub. •Carefully steer and monitor performance across these projects and maintain customer success and satisfaction while ensuring that our relationship with them continues to grow. •This role will directly report to Delivery Director. •Engage our customers at the executive level, presenting our delivery strategy and supporting the larger Customer Success Team in creating new opportunities. •Also occasionally support the Sales Team, provide guidance to the Operations Management function, and collaborate with the R&D department as well as the technical area to align the delivery strategy with the technical implementation. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!