Hiring: Delivery Account Operations Associate - Tampa, FL Company: Xerox Location: Tampa, FL Job Posted Time: 2026-09-13 13:38:49 Employment Type: Remote Target Skills & Keywords : Firmware, HIPAA, Microsoft Office About the job Required Skills: •You’ll support hardware and software used across the customer’s environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client’s advocate. •Manage equipment fleet, monitor performance, and coordinate service response •Provide on-site helpdesk support and act as point-of-contact for escalations •Administer workflow scanning configurations, firmware updates, and device deployment •Monitor consumables, parts inventory, and order fulfillment •Coordinates device installations, moves, and decommissions •Maintain service reporting tools and generate regular client-facing reports •Integrate and operate within client ticketing/helpdesk systems Qualifications: •A+ certification or relevant technical training preferred Compensation: •Flexible work environment (work from home / hybrid options) •Competitive benefits and rewards package •Comprehensive benefits from day one (medical, dental, vision, life insurance) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!