Database Support Representative
DEXIS - Quakertown, PA
Hiring: Database Support Representative Company: DEXIS Location: Quakertown, PA Job Posted Time: 2026-09-12 18:06:09 Employment Type: Remote Target Skills & Keywords : Compliance, HBase, PostgreSQL, SQL About the job Experience: •2 years of experience in troubleshooting computer software/hardware, help desk, or phone Qualifications: •The Database Support Specialist must have excellent verbal and written communication skills, be a self-starter, self-sufficient, independent thinker, and enthusiastic. The candidate must have strong interpersonal phone and email skills and be customer-focused while resolving and troubleshooting customer issues. They must be able to support and perform complex technical duties related to DEXIS products, by answering customer questions or resolving issues in a •support center environment. This role mentors other Tech Support team members, handles customer escalations and executes technical projects. •Minimum Requirements •High school diploma or equivalent •1 – 2 years of experience in troubleshooting computer software/hardware, help desk, or phone •support in a technical-related field •Advanced troubleshooting and administration knowledge of Windows operating systems, file •structure, permissions, hardware peripherals, databases (SQL, Flat-file, PostgresSQL), and •Excellent verbal and written communication skills necessary to troubleshoot equipment by •phone with service technicians, as well as solve application problems with the end users •Experience with Microsoft Office •Must be available to work standard departmental support hours •Must be available to work holidays and overtime, as dictated by business needs •Actual compensation packages take into account a wide range of factors that are unique to each candidate, including but not limited to geographic location; skill sets; relevant education and certifications; depth of experience; performance; and ot Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!