Hiring: Data Services Generalist (Fully remote) Company: Branching Minds Location: United States Job Posted Time: 2026-09-12 13:50:40 Employment Type: Remote Target Skills & Keywords : Agile, Microsoft Excel, SQL About the job Experience: •2-3 years of experience providing exceptional customer-facing data support •3 years of experience providing exceptional customer-facing data support Required Skills: •Guide customers through the data onboarding process, including data integration and platform configuration •Interface directly with designated customers to understand their goals, data systems, and integration needs, translating them into BRM platform requirements •Connect customer systems to the Branching Minds platform •Create, execute, and adapt implementation plans to fit the unique needs of each customer •Maintain regular communication with customers regarding implementation progress, data ingestion, and configurations •Monitor, troubleshoot, and escalate data issues during implementation, proactively identifying risks •Document and track implementation processes and decisions •Act as a liaison between district partners and internal teams, advocating for customer needs and providing feedback to improve processes Qualifications: •Effectively translate data and technology concepts to a non-technical audience •Knowledge of and ability to interpret EdTech data: rostering, demographics, assessment, and SIS data •Great at prioritizing multiple needs and organizing time to complete tasks in a timely manner •Love data tracking and maintenance •Microsoft Excel = your happy place •Have great oral, written, and interpersonal skills, providing a high level of customer service •Eager to enhance and grow your technical skill set •Passionate about improving education and committed to equity of success for all learners •Comfortable with the dynamic, fast-paced culture of a startup, and able to remain organized when faced with multiple priorities •(No biggie if you don't) Compensation: •$68,000 - $78,000 / year •Flexible work environment (work from home / hybrid options) •If using innovation to reimagine education in service of equity energizes you -- join our team! Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!