Hiring: Data Center Program Manager Company: Microsoft Location: Charlotte, NC Job Posted Time: 2026-09-10 10:42:05 Target Skills & Keywords : Azure, Program Management, Root Cause Analysis About the job Experience: •Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Required Skills: •Support budget objectives by managing costs responsibly and helping maintain spending within approved guidelines; keep costs reasonable and contribute to staying within budget. •Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns. •Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business. •Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly. •Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions. •Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met. •Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs. •In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner. Qualifications: •High School Qualification or equivalent AND 3+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale Data center environments •Applicable certifications: APICS/Inventory Control, CompTIA, Microsoft, Network Certifications, CCNA Certifications, ITIL v3 Foundation, Microsoft Operations Framework (MOF) Certifications. •This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Compensation: •$102,600 - $202,800 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!