Hiring: Data Center Operations Engineer Company: Career Soft Solutions Inc Location: Norwalk, CT Job Posted Time: 2026-09-11 13:54:56 Employment Type: Contract / Remote Target Skills & Keywords : Epic Systems, Microsoft Office, Systems Engineering About the job Experience: •Five (5) years of progressive, responsible experience in the field of data processing, computer systems, and applications. •Operations Specialty requires supervisory experience (5 years). Required Skills: •CyrusOne Data Center is located in Norwalk, Connecticut. Data Center is 24/7 and 100% onsite. •Tech must be flexible because shifts (including weekends" will vary" •Installation of network devices and cable management systems •Provide technical support to our network owner/user community •Maintain and update an accurate documentation of Service Desk trouble tickets •Monitor System interfaces and other communication utilities and take proper action •Add Memory, H/D, Network Interface Cards, CPU etc. •Install KVM and In-Rack PDU Qualifications: •Point of contact for end-user's assistance to receive technical support for desktops, printers, scanners, devices and equipment •Lead and oversee day to day technical support and timely resolution of end-user's desktop related issues, incident tickets and optimal restoration solution provided to end-users •Providing direct, over the phone or remote troubleshooting of end-user desktop, equipment, application, device communication and connectivity issues in a timely fashion •Imaging, Installing, diagnosing, repairing, maintaining, and upgrading desktop, devices, equipment, software applications and operating system •Supporting all hardware and software Add, Change, Move, Install, Imaging, Upgrade of desktops, printers, scanners, devices, equipment and ensure optimal performance of the end-user workstations •Ensuring desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers, and administrative systems to help minimize end-user's downtime •Where and when necessary perform restoration activities working with other team's access teams •Escalates issues/problems to proper tier 2, tier 3 support team members and vendors as the case may be •Performs general preventative and remedial maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment •Performs work in compliance within specified warranty requirements and returns defective equipment/parts to maintenance inventory, document customer repairs, maintains and restocks assigned parts inventory Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!