Hiring: Data Center Customer Operations IV - Atlanta, GA Company: VetJobs Location: Atlanta, GA Job Posted Time: 2026-09-10 13:36:24 Employment Type: Full-time / On-site About the job Required Skills: •ATTENTION MILITARY AFFILIATED JOB SEEKERS •Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers •. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. •Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. •A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. •Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. •As a Data Center Customer Operations Technician IV, you will play a key role in delivering exceptional customer service and technical support within our data centers. You will take ownership of complex customer requests, drive timely resolution of issues, and ensure the successful delivery of critical infrastructure services. •In this role, you'll serve as a technical expert, troubleshooting complex challenges while coordinating and executing a wide range of customer operations activities. Qualifications: •Strong experience in data center operations, telecommunications, networking, or critical infrastructure environments •Advanced troubleshooting and problem-solving skills with the ability to work independently •Knowledge of structured cabling, cross-connects, power infrastructure, and data center best practices •Strong communication and customer service skills •Demonstrated capacity to make sound decisions, take initiative, and drive issues to resolution with minimal supervision •This is an opportunity to work at the heart of the digital infrastructure that powers the world's businesses. As a Level IV technician, you'll have the autonomy to solve complex problems, influence operational improvements, and make a direct impact on customer success while continuing to grow your technical and leadership capabilities. •United States - AT4 Atlanta : 53,600 - 80,400 USD / Annual •Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. •The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. Compensation: •$45,000 - $60,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!