现场技术支持工程师

上海高仙自动化科技发展有限公司 - Dallas-Fort Worth Metroplex

Hiring: 现场技术支持工程师 Company: 上海高仙自动化科技发展有限公司 Location: Dallas-Fort Worth Metroplex Job Posted Time: 2026-09-10 12:49:21 Employment Type: On-site Target Skills & Keywords : Linux, Project Management, R About the job Experience: •3 years of relevant experience in pre-sales, after-sales, and after-sales maintenance Required Skills: •Cooperate with sales to visit customers, promote product technology and product usage plans •Provide customers with robot application technical support, communicate and solve technical problems encountered by customers •Assist customers in repairing product software and hardware failures, and train customers in daily operation, use, and maintenance •Understand customer needs and on-site problems, communicate with product managers and formulate feasible solutions •Collect customer feedback and assist R&D engineers to improve products。 Qualifications: •Have local legal work status; computer-related majors are preferred •More than 3 years of relevant experience in pre-sales, after-sales, and after-sales maintenance •Language ability;English/Chinese, able to communicate and correspond to local customers •Understand basic electrical knowledge and motor drive control principles •Familiar with Linux platform experience is preferred; working experience in robotics, such as ROS is preferred •Can accept frequent short-term business trips •Work seriously and meticulously, have a strong sense of responsibility, and have pressure tolerance; have good communication/coordination skills; have a good sense of service and responsibility。 •Agent Management •Project Managemen Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!