Hiring: D365 CRM Business / Systems Analyst Company: Capgemini Location: Atlanta, GA Job Posted Time: 2026-09-16 23:33:18 Employment Type: Full-time / Hybrid Target Skills & Keywords : Agile, Azure DevOps, Jira, PCI DSS, Quality Assurance, SQL, Stakeholder Management, Swift About the job Experience: •5+ years as a Business Analyst in retail banking or payments domain. •3+ years working with Microsoft Dynamics 365 (Finance & Operations, Customer Engagement). Required Skills: •We are seeking a highly skilled Technical Business Analyst with expertise in retail banking and payment systems and hands-on experience with Microsoft Dynamics 365 applications. This hybrid role bridges business needs and technical solutions, ensuring successful delivery of banking and payment-related projects leveraging Dynamics 365. •Business Requirement Gathering: Collaborate with stakeholders to elicit, document, and validate requirements for retail banking and payment processes. •Azure DevOps Backlog Refinement: Maintain and refine user stories, acceptance criteria, and prioritize backlog items for development teams. •Solution Design Support: Translate business needs into functional specifications for Dynamics 365 modules (Finance, Customer Service, Payments). •Process Mapping & Optimization: Analyze workflows, identify gaps, and recommend improvements aligned with industry best practices. •Integration & Data Management: Support integration of Dynamics 365 with core banking systems, payment gateways, and third-party applications. •Testing & Quality Assurance: Develop test cases, coordinate UAT, and ensure solutions meet functional and regulatory requirements. •Documentation & Training: Prepare user guides, process documentation, and deliver training sessions for end-users. Qualifications: •Knowledge of ISO 20022, SWIFT, and ACH payment standards. •The base compensation range for this role in the posted location is 100000 - 128989 •The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. •These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. •It is not typical for candidates to be hired at or near the top of the posted compensation range. •In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. •Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. •Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave •Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) •Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!