CX Finance Director

Everpure - Santa Clara, CA

Hiring: CX Finance Director Company: Everpure Location: Santa Clara, CA Job Posted Time: 2026-09-03 10:56:33 Target Skills & Keywords : Accessibility, NetSuite, SAP, Salesforce About the job Required Skills: •A strong candidate will combine sharp business judgment, strong controllership instincts, and the ability to translate complex operational, financial, and service delivery issues into clear decisions, strategic trade-offs, and durable execution. •Own Finance for Global Technical Services and Service Logistics, with accountability for the financial performance, planning, and operating insight of the domain. •Serve as a strategic business partner to senior CX, Finance, and E-staff leaders, bringing a point of view on service delivery strategy, investment trade-offs, operating model choices, and operational priorities — not just analysis. •Lead the financial strategy behind service delivery, including workforce planning, service logistics economics, spares strategy, depot and repair network design, and broader cost-to-serve optimization. •Build and run the financial review cadence for the business, including operational KPIs, financial performance, and leading indicators that help leaders see around corners. •Translate large, messy datasets into a simple set of insights, risks, and recommendations that shape how senior stakeholders think about service delivery performance, investment, and risk. •Own core planning processes for the domain, including month-end close support, forecasting, and AOP, with strong linkage across OpEx, CapEx, headcount, and business priorities. •Strengthen controllership across the domain by improving data integrity, decision support, planning rigor, and the processes and controls that keep the business operating cleanly at scale. Qualifications: •Significant experience in FP&A, GTM Finance, or business finance, with strong preference for supporting a Services, Support, Technical Services, or Logistics-related organization. •Proven ability to influence senior leaders through clear thinking, strong business judgment, and high-quality analysis. •Demonstrated success operating in ambiguous, fast-moving environments where the problem is not always well defined upfront. •Strong financial modeling, scenario planning, and analytics skills, with a track record of turning analysis into decisions and outcomes. •Strong cross-functional leadership skills, with the ability to align stakeholders across multiple teams and drive work forward without relying on formal authority alone. •Sound controllership instincts, including attention to data integrity, risk identification, and process discipline. •Excellent written and verbal communication skills, with the ability to simplify complex issues for senior audiences and tailor the message to the moment. •A high bar for ownership, pace, and follow-through. •, Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations. •This role may be eligible for incentive pay and/or equity. Compensation: •$211,000 - $338,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!