Hiring: Customer Trust Specialist Company: Anthropic Location: Seattle, WA Job Posted Time: 2026-09-10 13:10:07 Employment Type: Contract / Remote Target Skills & Keywords : Encryption, LLM, PCI DSS About the job Experience: •Years of experience required will correlate with the internal job level requirements for the position •Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. •We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. •We encourage you to apply even if you do not believe you meet every single qualification. •Your safety matters to us. Required Skills: •This is an individual contributor role for someone who works well independently, doesn't need much structure to be effective, and enjoys being the person who reliably handles hard cases well. If you've been a Head of Security or similar at a smaller company and want to go deep on the customer-facing work without managing a team, this is a good fit. •Negotiate security terms and schedules with regulated enterprise customers, exercising judgment on what to hold and what to escalate; when a deal needs a new position, help develop it with Legal •Take on complex customer questionnaires, RFPs, and security assessments that fall outside the standard answer bank, and drive them to completion •Run onsite and remote security audits with strategic accounts: scope the agenda, walk customers through our controls, work through disputed findings, and drive them to documented closure •Speak to our security posture in customer briefings where CISOs ask detailed questions about architecture, data handling, retention, tenancy, and model training, answering accurately and in depth •Contribute to the team's library of Legal-approved positions, the canonical answer bank, and audit runbooks, so that resolutions become repeatable •Build with Claude: contribute to the team's AI-powered questionnaire and RFP automation, automate information gathering across internal systems, and help verify machine-drafted responses before they go out •Help write and maintain customer-facing trust artifacts (white papers, FAQs, Trust Center content, architecture diagrams), and check that security claims match how our systems actually work before they ship Qualifications: •Solid security expertise in at least one domain, from engineering to governance, risk, and compliance, with working fluency across the others •Applied hands-on capability in customer-facing security work, including audits, security questionnaires, contract security terms, or executive briefings with regulated enterprises •Demonstrated capacity to hold a security position under pressure, weigh business needs against security requirements, and recognize when the right answer is to move •Comfortable talking security with a customer CISO and then checking a claim's accuracy with an infrastructure engineer, and committed to telling customers only what you've verified internally •Clear written communication, because your positions, runbooks, and summaries are what others work from •Demonstrated capacity to get engineering, Legal, and GRC colleagues to prioritize and close work without having authority over them •Comfortable working independently and building the structure you need •10+ years in security across any domain •Including 3+ years in security leadership, ideally as Head of Security or similar at an early-stage company: you've represented a security program younger and leaner than the enterprise programs evaluating it, and earned CISOs' confidence anyway •Have applied LLMs to security assurance or GRC work, such as questionnaire automation, evidence retrieval, or claim verification Compensation: •$255,000 - $270,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!