Customer Technical Support
ATC - Oklahoma City, OK
Hiring: Customer Technical Support Company: ATC Location: Oklahoma City, OK Job Posted Time: 2026-09-11 10:14:46 About the job Experience: •Automotive service and repair (engine and transmission focus preferred) •Technical support or field service Required Skills: •Include the following. Other duties may be assigned. •Technical Support & Diagnostics •Provide phone and email-based technical support for remanufactured engines and transmissions •Installation procedures and best practices •Electronic control system integration (TCM/PCM relearn, adaptive drive cycles) •Diagnostic troubleshooting (mechanical, hydraulic, electrical) •Root cause identification of failures •Guide customers through proper validation before authorizing product return (RMA) Qualifications: •Associate’s degree in Automotive Technology, Engineering, and/or equivalent ASE certification(s) with equivalent automotive service experience. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!