Hiring: Customer Technical Program Manager Company: Aligned Data Centers Location: Plano, TX Job Posted Time: 2026-09-03 11:32:44 Employment Type: Contract Target Skills & Keywords : AutoCAD, CAD, Change Management, Microsoft Excel, Program Management, Project Management, Prolog, Risk Management About the job Experience: •5 years Design or project management experience within data center environment strongly preferred •Minimum 5 years Design or project management experience within data center environment strongly preferred Required Skills: •Pre-Contract Support: Support customer pre-sales activities by coordinating contractual activities across company stakeholders. Works closely with sales and solutions architect team to understand portfolio availability and markets their customer(s) is interested in. •Integrates and leads Platform Delivery (PD) teams in technical contract/lease reviews to ensure thoroughness and understanding of terms. •Align with other PD teams to ensure contractual dates and technical requirements are communicated properly. •Partner cross-functionally with design and execution SMEs to understand base building design and identify if modifications are needed to align with customer requirements. •Lead Customer Engagement and Satisfaction: Serve as the primary technical liaison for customers, facilitating proactive communication between ADC internal teams (SA, PD, SD, Ops) and external teams. •Enhance Customer Experience: Drive continuous improvement initiatives to standardize processes across the Customer/ADC portfolio by: Optimizing the understanding of Statements of Work (SOW) for both internal and external teams. •Tracking and implementing lessons learned to create repeatable and efficient workflows for future projects. •Serving as the primary POC for customer DC build teams. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!