Customer Systems Administrator
Imagine - Shakopee, MN
Hiring: Customer Systems Administrator Company: Imagine Location: Shakopee, MN Job Posted Time: 2026-09-16 11:58:34 Target Skills & Keywords : Configuration Management, Microsoft Excel, Microsoft Office, Project Management About the job Experience: •5 years of Account Management experience •3+ years of experience working in print, direct mail and/or signage. Required Skills: •Support and administer the Dotti platform following customer onboarding, ensuring accurate setup, maintenance, and alignment with Client Services processes. •Manage all client database components, including locations, products, profiles, budgets, searches, attributes, brands, and related system configurations. •Configure and maintain Dotti Shop functionality, including catalogs, categories, offers, pricing structures, discounts, customizable items, and variable-data solutions. •Manage user access, roles, permissions, settings, and media assets to ensure effective platform governance and customer support. •Test system releases, validate functionality, and implement new platform features and enhancements. •Support large-scale customer programs, including multi-location distributions, custom kit configurations, and location-specific pack-outs. •Partner with Production, Scheduling, Kit Engineering, and cross-functional teams to ensure technology setup supports manufacturing, fulfillment, and distribution requirements. •Translate customer data and business requirements into scalable workflows that support order intake, production execution, and operational efficiency. Qualifications: •Bachelor's degree in business, graphic communications, or related area of study Compensation: •$80,000 - $95,000 / year Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!