Hiring: Customer Support Technical Specialist II Company: Terumo Blood and Cell Technologies Location: Lakewood, CO Job Posted Time: 2026-09-10 13:44:15 Employment Type: Hybrid Target Skills & Keywords : Microsoft Office About the job Experience: •Minimum 5 years experience preferably in a technical support, mechanical engineer, or electrical engineer role. Required Skills: •Delivers technical training programs, on site and at customer locations. •Represents customers and field support associates for product enhancements and initiates change. •Delivers internal technical service and customer training. •Assists in clinical trials or field verifications including equipment support/training, site selection, and training of participants. •Analyzes product complaint trends and implements corrective actions. •Performs ongoing market assessment of customers' technical needs and problems. •Provides direct phone support to Regional customers and Regional field associates. •Supports the equipment used in training classes and Marketing trade shows. Qualifications: •Bachelor’s degree or equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered. •General Labor Environment requirements include: use of personal protective equipment, reading, speaking, hearing, walking, bending, standing, stretching/reaching, hand/finger dexterity, and occasional lifting up to 50 pounds, or transporting up to 500 pounds via carts or mechanized equipment. Compensation: •Competitive benefits and rewards package Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!