Hiring: Customer Support Specialist Company: Talent Edge Recruiting Location: Pittsburgh, PA Job Posted Time: 2026-09-03 10:28:54 Employment Type: On-site About the job Required Skills: •Manage a portfolio of established customer accounts and serve as the primary point of contact. •Build strong customer relationships and provide exceptional service throughout the order lifecycle. •Review customer specifications, drawings, and project requirements. •Partner cross-functionally with engineering and operations teams to develop solutions and ensure successful project execution. •Coordinate quotes, orders, pricing discussions, production schedules, and delivery timelines. •Answer technical questions and help customers identify the best solutions for their applications. •Monitor projects from initial inquiry through final shipment while ensuring a positive customer experience. Qualifications: •Bachelor's degree in Business, Marketing, Engineering, or a related field. •Strong communication and relationship-building skills. •Demonstrated capacity to understand technical products and communicate effectively with customers and internal teams. •Strong organizational skills with excellent attention to detail. •Comfortable learning CRM and ERP systems. Compensation: •$55,000 - $70,000 / year •Performance-based bonus program tied to individual goals and achievements Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!