Hiring: Customer Support Specialist Company: Emporia Location: Littleton, CO Job Posted Time: 2026-09-12 14:47:02 Employment Type: Full-time / On-site About the job Required Skills: •It’s common to hear Emporia's CEO mention that Customer Support is the most critical team in the company. Don’t believe us? It’s painted on the walls of our office. We consider the happiness of our customers to be our top priority and provide the Customer Support team with all the necessary resources to make that happen. Qualifications: •Reading: Comprehending customer requests, understanding problems and potential troubleshooting steps with limited information provided by customers. •Writing: Sending dozens of written messages daily to customers and non-customers via chat/email/messaging systems. •Phone/Speaking: Ability to communicate with customers worldwide and discuss technical details (no secondary language/translation skills required). •Comfortable with technology, including Smartphones/Apps, Web and Web applications, “Cloud”-based services, WiFi, and IoT (Internet of Things). Detailed technical experience is not required, but you should be flexible and eager to learn the specific aspects of the job position. •Hours of operation: 8-5/M-F (subject to change as business needs dictate) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!