Hiring: Customer Support Specialist (Imaging) Company: SAIC Location: Quantico, VA Job Posted Time: 2026-09-10 12:11:46 Employment Type: Full-time / Remote Target Skills & Keywords : Secret Clearance About the job Required Skills: •SAIC is seeking a Customer Support/Imaging Analyst for an onsite position out of Quantico, VA. •Target salary is $80-85k annually. •(All qualified candidates must possess an active Secret Clearance and a Sec+ Certification.) •Specifically, on the DCSA One IT program, SAIC will provide an enterprise IT solution that delivers highly secure and adaptable IT infrastructure, provide customer support, and cutting-edge technologies that support operations and advance the DCSA mission under a single IT environment (i.e., One IT). •Perform basic pre‑imaging steps (e.g., verifying hardware, connecting to network, booting to imaging environment). •Follow documented procedures to ensure each system receives the correct image, settings, and applications. •Run post‑imaging checks (e.g., confirm successful installation, basic login test, verify system name, network connectivity). •Tag, label, and record computer details (serial number, asset tag, assigned user or location) in tracking spreadsheets or asset management tools. Qualifications: •It is required that the Customer Support Analyst (Imaging) have the following qualifications •Associates Degree and Three (3) or relevant years of experience in lieu of degree. •US Citizen and Active Secret clearance. •IAT-II, Certification in one of the following areas, CCNA-Security, CySA+, CND, and/or Security+ CE. •Target salary range $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. Compensation: •Flexible work environment (work from home / hybrid options) Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!