Hiring: Customer Support Specialist Company: Buyers Edge Platform Location: Becker, MN Job Posted Time: 2026-09-11 13:09:38 Target Skills & Keywords : Microsoft Excel, Microsoft Office About the job Required Skills: •Represent our clients and programs in a positive and professional manner •Carry out operational day-to-day tasks for client programs, internal programs and projects by understanding customer goals and strategies •Interface directly with internal resources to meet client objectives and deadlines •Accurately enter data, transaction processing and database updates •Increase participation in our programs •Inbound and outbound phone and email correspondence to educate foodservice operators about our services, tools and programs Qualifications: •Minimum of 2 plus years of customer service or order processing experience preferred but not required •Demonstrated ability to spend 80% of time on phone-based communications, including customer and client calls, internal meetings, project calls, and cross-functional collaboration with BEP partners •Proficient with Microsoft Office 365, including Excel •Previous experience in a CRM preferred but not required •Demonstrated capacity to meet deadlines, manage multiple projects, prioritize, and work independently and as part of a team •Demonstrated capacity to multitask and change direction quickly to accommodate changing business needs •Demonstrates good judgement and positive attitude •Must be resilient to customer rejection •Excellent verbal and written communication skills •Friendly, courteous and professional demeanor in person, on phone and via email with internal team and with clients Compensation: •Competitive benefits and rewards package •We offer medical, dental, vision, FSA, company-paid life insurance, and more—plus a 401(k) with company match Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!