Hiring: Customer Support Representative Company: RBC Bearings Location: Simpsonville, SC Job Posted Time: 2026-09-16 16:03:33 Target Skills & Keywords : Microsoft Office, SAP, Salesforce About the job Required Skills: •Manage inbound customer requests via multi-channel pathways. •Respond promptly and professionally to customers. •Oversee all customer service requests to completion. •Ensure continuous customer support by filling in for teammates when needed. •Provide support for management issues as they arise. •Complete ongoing training on systems, products, and processes. •Maintain an efficient, clean, and clutter-free work environment. •Organize digital records for quick retrieval. Qualifications: •Proficiency in SAP, Salesforce, Microsoft Office, SharePoint, DeliveryData, Kronos, UKG, and other internal tools. •Demonstrated capacity to organize, prioritize, and manage competing priorities. •Strong problem-solving and critical thinking skills. •Effective interpersonal skills for collaboration. •Time management and awareness of work in queue. •Customer service experience with a track record of handling inquiries and issues. •Operational familiarity with sales processes and procedures. •Follow safety protocols and report safety concerns. •High School Diploma required; a bachelor’s degree, mechanical product knowledge, and bilingual skills are a plus. •Sitting or standing for an 8-hour shift. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!