Hiring: Customer Support Representative Company: JustPark Location: Dallas, TX Job Posted Time: 2026-09-03 14:53:21 Target Skills & Keywords : Asana, Jira, Zendesk About the job Required Skills: •Provide customer support end to end, including answering and documenting calls, sending emails and handling other inbound channels •Troubleshoot JustPark's software and hardware in real time, using a range of techniques •Follow proper protocols when triaging and escalating issues to other team members as needed •Identify patterns in frequently occurring issues and surface customer feedback back into the business •Work closely with the wider CX team to ensure the success of all customers •Help as needed with department projects and administrative work •Develop strategic programs to plan for clients' success, and communicate progress internally and externally •Retain and identify opportunities for increased adoption from existing clients Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!