Hiring: Customer Support Coordinator- Chattanooga, TN Company: Komatsu Location: Chattanooga, TN Job Posted Time: 2026-09-10 14:56:55 Employment Type: On-site Target Skills & Keywords : Microsoft Office, SAP About the job Required Skills: •Provides accurate information to Distributors regarding the status of orders, availability, specifications and requested changes to specification in support of their sales activity. •Perform assigned duties related to Distributor Consignment order processing including monitoring Distributor inventory levels, consignment machine hour reading and tracking actual machine location by distributor branch. Process consignment “invoice” requests by performing post goods delivery issue in SAP system •Receives processes and coordinates all Distributor machine and attachment orders. •Maintain a level of knowledge of machine specifications, manufacturing procedures and marketing programs to be able to accurately guide distributors through the ordering process. •Communicates with Distributors and Sales Regions to effectively resolve outstanding distributor issues. •Ensures that correct prices and terms are applied to each machine and attachment invoice. •Maintains complete files on each order including the order, acknowledgement, invoice and all related correspondence •Expedites shipments when delivery is critical or necessary to maintain KAC delivery commitments. Qualifications: •Two-year college degree or five years of Customer Support or Inside Sales experience in an industrial business. Compensation: •Health benefits: Medical, dental, vision, HSA, wellness programs, etc Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!