Customer Support Coordinator
Trelleborg Sealing Solutions - Chalfont, PA
Hiring: Customer Support Coordinator Company: Trelleborg Sealing Solutions Location: Chalfont, PA Job Posted Time: 2026-09-10 13:14:39 Employment Type: Contract Target Skills & Keywords : Microsoft Excel, Microsoft Office, Project Management, SAP About the job Experience: •Minimum 1 yr. Customer Service experience required Required Skills: •The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities. •The CSC is the foundation for customer support providing a source for initial contact for customers. •Responsible for customer order and quote management to include contract review, price analysis, delivery performance, and general reporting. •This position at times may need to source and purchase product from internal and 3rd party suppliers. •In some situations, the CSA may handle accounts within a team or solo. As a result, they may be required to perform additional duties as needed to support accounts. •Ensure contract review is executed in accordance with AS standards and local procedures in a timely fashion •Evaluate customer orders and demand against supplier deliveries in order to meet and exceed OTD targets •Interface with internal teams and external customers to proactively resolve customer complaints Qualifications: •Bachelor’s degree a plus •Knowledge of basic business sales and marketing practices preferred •Operational familiarity with AS9100 quality requirements is beneficial •Operational familiarity with order management is beneficial •Strong written and verbal communication skills •Strong people and relationship building skills •Customer driven with a positive, professional, determined attitude •Strong organizational skills with the ability to multi-task with attention to detail and accuracy •Basic math skills (addition, subtraction, margin calculations) •Proficient in the use of Microsoft Office Word and Excel Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!