Hiring: Customer Success Representative Company: Milliman Location: Omaha, NE Job Posted Time: 2026-09-11 11:49:23 Employment Type: Full-time Target Skills & Keywords : SaaS About the job Experience: •2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role (official title is not required, it’s your experience we are after) Required Skills: •Confident professionals. We aim for 100% in everything we do which means being accurate, on-time and on-point for our customer’s needs. •Trend-setters. Innovation is at the core of our DNA, and that stems from the work ethic of our people. We proactively respond to client feedback to understand and change the landscape of health insurance with new and extraordinary ideas. •Future leaders. We believe in our people and take the time to invest in our people. Encouraging them to deepen skillsets and broaden abilities. We will always have new opportunities and responsibilities for those who want to assume them. •Innate ability to organize and self-direct, even though there may be a method to your madness, you get things done in a timely and efficient manner •Asking for guidance and direction when the path is not clear is not a problem for you •Naturally curious, embracing innovation, always hungry to learn new things especially from your peers •You understand customer success is never self-made, and it requires a team. The motto you live by: “Teamwork makes the dream work; my win is your win, and your win is my win.” •2+ years in Customer Success, Advocacy, Relationship Management, Account Management, or a similar role (official title is not required, it’s your experience we are after) Qualifications: •Exceptional communication skills are easy, but here at Milliman, we are more interested in exceptional listening skills. Which, when mastered, lead to intentional and effective communication with our stakeholders, but you knew that already Compensation: •Competitive benefits and rewards package •Medical, Dental and Vision – Coverage for employees, dependents, and domestic partners Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!