Customer Success Project Manager
Actalent - Fort Wayne, IN
Hiring: Customer Success Project Manager Company: Actalent Location: Fort Wayne, IN Job Posted Time: 2026-09-17 08:03:03 Employment Type: Hybrid Target Skills & Keywords : Change Management, Microsoft Excel, Project Management, Risk Management About the job Experience: •7+ years of project management experience leading complex, customer-facing projects Required Skills: •Manage multiple logistics and warehouse deployment projects simultaneously •Build and maintain detailed project timelines, milestones, and deliverable tracking •Coordinate across internal teams, vendors, and stakeholders to ensure project execution stays on track •Monitor shipment, deployment, and delivery timelines to ensure on-time completion •Identify risks, delays, and issues; proactively communicate status updates to leadership •Provide structured updates that support internal reporting and customer communications •Review work orders or statements of work (SOWs) to understand scope, deliverables, and timelines •Partner with logistics vendors and internal teams to resolve delays and maintain progress Qualifications: •2-7+ years of project management experience leading complex, customer-facing projects •Proven experience managing multiple concurrent projects involving scope, schedule, budget, and risk management •Strong client relationship management skills with the ability to work effectively with executive-level stakeholders •Demonstrated success managing project financials, including budgets, forecasting, billing, and resource planning •Proven ability to lead cross-functional teams and drive projects to successful completion •Strong communication, presentation, and consensus-building skills •Advanced knowledge of project management methodologies, tools, and best practices •Demonstrated capacity to identify, assess, and mitigate project risks while maintaining client satisfaction •Strong organizational skills with the ability to prioritize competing demands in a fast-paced environment •For immediate consideration, please apply online. Local candidates will be considered first. Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!