Customer Success Manager, Strategic
Pushpay - Colorado Springs, CO
Hiring: Customer Success Manager, Strategic Company: Pushpay Location: Colorado Springs, CO Job Posted Time: 2026-09-11 12:52:56 Employment Type: Contract / Remote Target Skills & Keywords : Microsoft Excel, Salesforce About the job Experience: •5 years of inside sales, account management, renewal team management and experience with maintenance renewal process. •At least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process. Required Skills: •’ in Seattle, Denver and Dallas for 2025; ranked number •By Seattle Business Magazine in the ‘ •Washington’s 100 Best Companies to Work For’ •List in the large companies category for 2024; named as a 2025 ' •Revenue Retention: You will have targets and goals that ensure our customers stay customers. •Adoption Target: We are here to help our organizations deploy and use Pushpay, but the work doesn’t stop there. We help them engage with their givers and drive adoption beyond the organization. •Upsell: We are building the most powerful engagement platform in the market. You will be responsible to sell additional products and features. •High Sales Activities: You will have the opportunity to work with a significant number of key customers, with at times complex needs, and with that comes a responsibility to make a large volume of calls and emails. Qualifications: •Bachelor’s Degree or additional equivalent years of experience. •You have at least 5 years of inside sales, account management, renewal team management and experience with maintenance renewal process. •You’ve used and have working knowledge of Salesforce.com or a similar CRM system. •Previous experience working with Not-for-Profit, Education, or Faith verticals and/or background in software preferred. •Proven track record with quota/ target attainment. •Demonstrated capacity to build relationships with large account sets. •Managed large, strategic accounts in prior roles. •Demonstrated capacity to build relationships with key executives, senior management and decision makers both internally and with your customers. •Excellent Communicator: Strong written and verbal communication skills. You can communicate complex technology and problems, in a simple way. You are comfortable speaking in small groups, or leading presentations in front of large groups. •Problem Solver: You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”. Compensation: •$100,000 - $20,000 / year •Flexible work environment (work from home / hybrid options) •100% employer-paid premiums for Medical, Dental, and Vision for employee Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!