Hiring: Customer Success Manager - Search Marketing Analytics Company: BrightEdge Location: Cleveland, OH Job Posted Time: 2026-09-11 12:11:16 Target Skills & Keywords : Spring About the job Experience: •5+ Years of relevant experience managing multiple customer accounts Required Skills: •Our Customer Success organization is the heart and soul of BrightEdge and a competitive differentiator for us in the market.  With teams dedicated to onboarding, professional services, customer success, account management (and more!), we provide meaningful and strategic support to our customers, enabling them to hit their organic search goals. •How you'll spend your time •Drive business outcomes for enterprise customers by creating and supporting an integrated SEO analytics and research environment •Understand business requirements and align business requirements to SEO program spanning data, workflow, and reporting •Drive integrations and implementations to completion •Communicate with a range of business and technical stakeholders to ensure successful implementation that reflects business requirements •Drive customer platform usage responsive to technical SEO use cases focused on reporting and research •Run frequent customer sessions independently, setting strong agendas and executing post-session follow-up Qualifications: •Bachelor's Degree Required Compensation: •$80,000 - $90,000 / year •Medical, dental, and vision insurance with multiple package options Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!