Customer Success Manager

Archetype AI - San Mateo, CA

Hiring: Customer Success Manager Company: Archetype AI Location: San Mateo, CA Job Posted Time: 2026-09-15 18:00:44 Target Skills & Keywords : AI, Objective-C, PATs About the job Experience: •5+ years leading technical programs, customer implementations, or enterprise deployments. Required Skills: •Customer programs reach pilot, production, and expansion against clear success criteria. •Customer goals and engineering work stay aligned through clear milestones, dependencies, and decisions. •Technical risks, gaps, and unresolved issues are have clear paths forward aligned across the responsible teams. •Cross-functional blockers and tradeoffs reach resolution without losing program momentum. Qualifications: •5+ years leading technical programs, customer implementations, or enterprise deployments. •Track record of turning ambiguous goals into successful outcomes without a predefined execution path. •Experience leading engagements directly with enterprise customers and senior stakeholders. •Technical fluency with AI/ML, data, cloud, APIs, or similarly complex software systems. •Nice to Have •Hands-on background in engineering, solutions engineering, or systems integration. •Track record delivering AI/ML or data-centric products in real-world environments. •Experience with edge computing, sensors, industrial systems, or time-series data. Compensation: •Medical, dental, and vision insurance •401(k) retirement plan •Flexible PTO Interested candidates, please apply directly through the job posting on company's career page or try via AI auto apply on this platform. Don't miss this opportunity to join a forward-thinking team!